How to Fix Roblox Error code 267 in Windows 11/10

8 methods to fix Roblox Error code 267 error with the message “You were kicked out of this experience” during gameplay in Windows 11 and 10.

Roblox is a gaming platform that allows the user to play or create games, and even chat with friends. During gameplay, we might be kicked out from the particular game for any reason and encounter the Error code 267. The error message shows different reasons for different users and the required solutions change accordingly.

This Roblox error code 267 mainly shows when the game knocks you out due to questionable activities. A temporary ban, slow internet connection, or antivirus interference can be the reason for getting this issue. Fortunately, there are many ways to fix Roblox error code 267.

Roblox Error code 267

Roblox Error code 267

Here is how to fix Roblox Error code 267 in Windows 11/10:

Wait out the ban

Players banned from the Roblox game because of doubtful exercises typically encounter error code 267. In the case of getting Ban message along with the issue, you need to wait for some hours to days.

These are some guidelines that help you to evade getting banned from Roblox game developers in future:

1] Don’t Use Bad Language while communicating
2] Don’t mislead people that you’re admin if you’re not
3] Don’t try to hack the game
4] Don’t ask for password
5] Don’t date online
6] Don’t spam in the game message

If you’re not banned from the Roblox game, then the reason is different which needs to be troubleshooted by following other methods.

Also see: Fix Roblox Error Code 524 You do not have permission to join in Windows 11 or 10

Check your Internet Connection

4-8 MB/s speed Internet is good for playing the Roblox games which is recommended by Roblox itself. Check the Internet Speed from this website and ensure the minimum speed you’re getting is 4MBps or more. If anything lower, try restarting the router, using a wired connection instead of wireless, and contact provider.

Wait for Server fixes

Roblox is an online platform, that needs to communicate with the servers to function properly and if servers are down, then you face lag and sometimes errors like 267. Wait for some hours because when the outage is repaired this error code might be resolved automatically.

Browser Fixes

Playing Roblox in a Browser may prevent game from connecting to servers. Here are some fixes in this case:

Clear Browser Cache & Cookies

Clearing the browser’s cache can remove corrupted or outdated files that can improve the browser’s performance and may fix 267 error code in Roblox. Cookies also store some data of a particular website, which may be interfering with the gameplay and causing the issue.


  1. Press Ctrl + H to open History.
  2. Choose Clear browsing data, tick the checkboxes for “Cookies and other site data” and “Cached images and files”.
  3. Select Clear Data to remove the saved cache of different websites visited previously.
how to fix Roblox Error code 267 in Windows 11 or 10

Microsoft Edge:

  1. Go to Three dots > Settings.
  2. Choose “Privacy, search, and services” from the sidebar.
  3. Scroll down and under Clear browsing data now, click Choose what to clear.
  4. Click “Clear now“, and make sure to check the boxes against “Cookies and other site data” and “Cached images and files”.


  1. Go to Three lines, and then Settings.
  2. Navigate Privacy & Security from the sidebar.
  3. Scroll down and click Clear Data under the “Cookies and Site Data” section.
  4. Check box the “Cookies and Site Data” and “Cached Web Content”, and click Clear.

Read: How to clear Cache in Google Chrome and Mozilla Firefox

Disable any ad-blocker and other add-ons

Sometimes, the browser’s add-ons may interfere with the Roblox and prevent the game from connecting with servers. Especially, the Ad-blocker add-ons are designed to block the connection between the webpage and Ad servers. During this process, they may accidentally block other connections of the webpage to servers. It’s better to turn off all the extensions, especially ad blockers on your browser, and check if the issue persists.

Update your browser

Outdated browsers may not be compatible with Roblox, so updating them will make sure to fulfill compatibility with today’s trends and also fix bugs.


  1. Go to Three dots > Help.
  2. Choose About Google Chrome.
  3. Chrome will automatically check for updates and if available install them.

Microsoft Edge:

  1. Go to Three dots > Help and feedback.
  2. Choose About Microsoft Edge.
  3. Edge will automatically scan for updates and install if available.


  1. Go to Three Lines > Help.
  2. Choose About Firefox.
  3. Then, firefox will automatically install the updates.

If not fixed, try changing the browser and playing the game on another one.

Temporarily Disable Antivirus and Firewall

Antivirus scans the system to remove malicious files, and firewall monitors unwanted network traffic which may be blocking the connection of Roblox Game to servers. Temporarily disabling the Antivirus and Firewall may fix 267 error.

Step 1: Disable Antivirus

Windows Defender:

  1. Go to Start, type “Security” and select “Windows Security” from the search results.
  2. Choose “Virus & threat protection”.
  3. Click “Manage settings” and Toggle off “Real-time protection”.
  4. A user account control control pop-up may appear, click on Yes.
Turn off Microsoft defender toggle.


  1. Open the Bitdefender application and select “Protection” from sidebar.
  2. Under the Antivirus section, Click “Open”.
  3. Select “Advanced”.
  4. Toggle off “Bitdefender Shield”.
  5. Select the Time limit and then choose “OK”.


  1. Launch the Avast antivirus.
  2. Click Menu and then navigate to Settings.
  3. Choose“Protection” from the sidebar.
  4. Select and toggle off “Core Shields”.
  5. Choose a time limit.


  1. Click the “^” icon from the Left Side of the Taskbar.
  2. Right-click on Norton and choose “Disable Auto-Protect”.
  3. Select “More Options”.
  4. Select the Time (how long you want to disable Antivirus).

Select “Enable Auto-Protect” from the Right-click context menu in System Tray to enable Norton Antivirus after the issue is fixed.

Step 2: Disable Firewall:

Windows Defender:

  1. Go to Start and Type “Security”. Select “Windows Security” from the search results.
  2. Click “Firewall & Network Protection” from the sidebar.
  3. Select the Active profile.
  4. Toggle off “Microsoft Defender Firewall” and choose Yes in UAC.


  1. Open Bitdefender and select “Protection” from the sidebar.
  2. Toggle off “Firewall”.


  1. Open Avast and choose “Protection” from the sidebar.
  2. Choose “Firewall” and then Toggle off the Firewall
  3. Select a time duration (how long it will remain disabled).


  1. Click “^” from the Left right of the Taskbar.
  2. Right-click on Norton and choose “Disable Smart Firewall”.
  3. Select “More Options” and Select the Time (how long you want to disable Firewall).

If the Roblox Error code 267 in Windows is fixed after disabling your antivirus and firewall, then add the Roblox app to the exclusion list and enable the antivirus protection again.

Create a new account

If none of the above solutions work in your case, then create a new Roblox account and play games on it. The problem may be with the account only, so creating a new account allows you to fresh start playing games.

Wait out the ban
Check your Internet Connection
Wait for Server fixes
Browser Fixes
Disable any ad-blocker and other add-ons
Update your browser
Temporarily Disable Antivirus and Firewall
Create a new account

That’s all!!

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Topics:  Windows
About Maaz Bashir
A tech teenager who love to play with Windows. Having a Keen Interest on writing about Windows, error fixing, and registry techniques.