Fix “Autopilot.dll WIL error was reported 0x80070491” in Windows 11 or 10

5 ways to solve Autopilot.dll WIL error was reported 0x80070491 in Windows 10 and 11.

Autopilot.dll WIL error was reported 0x80070491

Autopilot.dll WIL error is a Windows Event Viewer-observable problem. This post will examine several probable ways to fix this problem in Windows 11/10. This error code can result in repeated system failures and unexpected reboots.

There are several conceivable factors for the occurrence of Autopilot.dll WIL error consisting of overclocking of windows, issues in Microsoft Account Sign-in Assistant Service, not keeping the system up to date, and much more. We will systematically deal to resolve this error in the ways mentioned below:

Autopilot.dll WIL error was reported in Windows 10 or 11; HRESULT: 0x80070491

Here is how to fix Autopilot.dll WIL error was reported 0x80070491 in Windows 11 or 10 –

Way-1: Turn-Off Microsoft Account Sign-in Assistant Service

Windows comprises a service to allow users to sign in to computer using Microssoft account. This is none other than wlidsvc aka Microsoft account identification but the sad part of this service is it can trigger Autopilot.dll WIL error was reported 0x80070491. You should initially attempt to disable the Microsoft Account Sign-in Assistant service to solve this error code.

  1. Click Start.
  2. Type Services.
  3. Hit Enter to launch the Services Window.
  4. Find the Microsoft Account Sign-in Assistant Service by scrolling down.
  5. Right-click on it, then select Properties.
how to fix Autopilot.dll WIL error was reported 0x80070491 in Windows 11 or 10
  1. Click on the Startup type drop-down and choose Disabled.
  2. Under Services status, click on Stop.
  3. Click Ok and then Apply to save these changes.
Turn-Off Microsoft Account Sign-in Assistant Service
  1. You’ll need to restart your PC for these changes to take effect and then check to see if the problem is still there.

Keep in mind that if you use the Outlook Calendar app, the Phone Link app, or other similar apps, they will not be able to connect to your account.

Way-2: Stop Overclocking your System

Overclocking is the technique of forcing CPU to run at a substantially faster pace than the factory-set number and the rate or pace is referred to as “clock speed.” When you try to manually do this, it may lead to 0x80070491 showing in Windows 11 or 10. So, do check out the following steps to stop your system from overclocking:

  1. Restart your computer and enter BIOS. The procedures for booting into BIOS may change depending on the manufacturer, thus you need to consult the company’s official website for further information. Generally, the function keys F10, F2, F12, F1, or DEL help to access BIOS. See – How to Access UEFI (BIOS) Settings on Windows 10, 8 and 8.1.
  2. After entering BIOS, look for XMP in the Overclocking options.
  3. Disable this feature and check to see if the problem has been rectified.

Way-3: Look for Windows Update

For those uninformed, the error maintains a history of the hundreds of thousands of actions and operations that the operating system processes every minute. Even though most logs only contain informational statements, they can be helpful when trying to find faults.

Autopilot.dll WIL error might be solved by not keeping your Windows up to date so, you may need to install all available updates through the steps mentioned below:

  1. By pressing Win + I, you can open Windows Settings.
  2. Click – Windows Update.
  3. Select “Check for updates”.
Look for Windows Update
  1. After you install them, you can review again to see if the error 0x80070491 has been fixed.

If Autopilot.dll WIL error started appearing after you installed an Update or new software, you should uninstall the Update or Program or use System Restore to go back to a point prior when it did not occur.

Anyway, if the issue still persists, you might want to check out the next method.

Way-4: Install the Windows Again

Reinstalling Windows is like restarting any device when you presume that the device will automatically take care of itself. Similarly, in this way, we will try the same in order to fix the concerned error. Do follow these steps:

  1. Download the Windows 10 or 11 installation media by visiting the official website.
  2. Double-click the Setup file and choose Yes when UAC pops up.
  3. Accept the terms and conditions.
  4. On the coming wizard, check the “Create installation media (USB flash drive, DVD, or ISO file) for another PC” option.
  5. Click – Next.
  6. Check the Use Recommendations for this PC box and then click – Next.
  7. Select the ISO file and press Next.
  8. Once the ISO has been produced, insert it into the PC where the issue exists.
  9. Restart your computer and quickly click F8, F10, F12, Del, or another button that will allow you to enter the BIOS.
  10. Here, navigate to the Boot menu and set Flash drive as the boot priority.
  11.  Restart your machine and then follow the directions on-screen to reinstall Windows.

Way-5: Fix Windows System Image

A  System Image can be considered a repository that stores everything available on your system hard disk, including the Windows operating system. Sometimes unexpected crashes interfere with the system image, leading to reported errors like Autopilot.dll WIL.

So, it is necessary to fix them by running the DISM tool, which specializes in fixing or repairing such system images or .wim files, and to do that you need to follow these steps:

  1. Press Windows + R.
  2. Type cmd.
  3. Press CTRL + Shift + Enter. When command prompt starts appearing, type:
DISM /Online /Cleanup-Image /RestoreHealth
Fix Autopilot.dll WIL error was reported 0x80070491
  1. Press Enter.
  2. When the command is completely executed, kindly, reboot the computer.

We hope after going through all the aforementioned ways, you must have found a suitable way to fix Autopilot.dll WIL error.

Methods:
Way-1: Turn-Off Microsoft Account Sign-in Assistant Service
Way-2: Stop Overclocking your System
Way-3: Look for Windows Update
Way-4: Install the Windows Again
Way-5: Fix Windows System Image

That’s all!!

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