How to Fix (Error TVAPP-00100) on Xfinity stream (Solved!)

9 ways to solve (Error TVAPP-00100) on Xfinity stream.


Comcast subsidiary Xfinity provides Americans with a variety of communication choices allowing users to browse the web and view whatever and whenever content they want. However, you might encounter TVAPP-00100 error occasionally when trying to sign in or activate the app. Users who try to activate or sign in to their accounts on the Xfinity beta app frequently run across this error code. It is clear that this error prevents people from making use of all the services Xfinity has to offer, which can be extremely aggravating.

The most common reasons for this problem on Xfinity Stream include inconsistent DNS Address. Furthermore, faulty browser cache is the another cause. Comcast advises deleting the cache to fix the error TVAPP-00100 on Xfinity Stream, even though this is a rare source of the problem. In addition, if you have problems with your TCP/IP configuration or a faulty router data cache, the error will happen more frequently. The problem might also occur with an erroneous setting of the connection between the VPN or proxy server and the Xfinity server. See – Fix Xbox Live Sign in Error 0x87DD002C in Windows 10.

Error TVAPP-00100) Xfinity Stream

Here is how to fix (Error TVAPP-00100) on Xfinity stream –

Way-1: Uninstall and Reinstall Xfinity

Most helpful solution when failed to sign in to the application or launch is removing and then reinstalling Xfinity beta. The error code often appears on Roku and computer. So follow the steps and uninstall the app –

  1. Press Win+R.
  2. Type appwiz.cpl.
  3. Hit Enter to unfold Programs & Features window.
  4. Find Xfinity beta in the list and select it.
  5. Click on Uninstall and go with instructions on the screen.
  6. If you have installed Xfinity as Extension of Chrome then go to chrome://extensions/ and click on Remove.
  7. Confirm the prompt.

Way-2: Clear Your System’s Browser Cache

For majority of people, the streaming app doesn’t work when the browser is stacked with a lot of processes and data. Subsequent to browsing for a long time, the application piles up a heap of cached files, records, cookies, site data, hosted app data and more. These data confuse the browser when coming to stream a content resulting in (Error TVAPP-00100). Cleaning them is recommended and it is not a hard task so first, let’s clear the caches of the browser you are running. Below are the instructions for all current web browsers:

Mozilla Firefox

  1. Open – Menu.
  2. Select – History.
  3. Go with – Clear recent history.
  4. On the pop up, for ‘Time range to clear’, select – Everything.
  5. Click OK.

Google Chrome

  1. Stay on the Google Chrome browser and press Ctrl + Shift + Del.
  2. Check all the boxes.
  3. Click – Clear data.
How to Fix (Error TVAPP-00100) on Xfinity stream (Solved!)

See – How to clear Cache in Google Chrome and Mozilla Firefox.


  1.  Select – History.
  2. Go to – Clear History.
  3. Under the Clear History option, go to the Drop-down menu.
  4. Select the time  period.
  5. Click – Clear History.

MS Edge

  1. Open – Menu option.
  2. Then move to Settings.
  3. Click – Privacy, Search, and Services.
  4. Select What to Clear from right pane.
  5. Select – All time under Time Range.
  6. Click – Clear Now.

Way-3: Reset Internet Connection

Malfunctions in internet connectivity might also trigger Error TVAPP-00100 in Xfinity. Using command prompt, the reset of network, repair, and flush of DNS will work in this case, therefore, move ahead with the steps –

  1. Go to Windows Search.
  2. Type – cmd.
  3. Right-click – Command Prompt from the result.
  4. Select – Run as administrator.
  5. Click – Yes when the User Account Control popup appears
  6. Paste the following commands subsequently and hit Enter each time:
ipconfig /release
ipconfig /renew
netsh Winsock reset
Error TVAPP-00100

Furthermore, you can perform a easier process for the same – How to Reset Network Settings to Default in Windows 10.

Way-4: Run Internet Connection Troubleshooter

Seldom, instead of network reset, troubleshooter rescues the computer or Roku from error code when signing in to Xfinity. Hence, be of assistance if there is a problem with your internet connection –

  1. Go to the Windows search box
  2. Type – Troubleshoot, then hit Enter
  3. Select – Additional troubleshooters.
  4. Click on – Internet Connections.
  5. Select – Run the troubleshooter.
  6. Wait until the scan and fixes are complete.

Way-5: Change the DNS Settings

If, for some reason, the DNS setting is altered or maybe something happened to them, consider utilizing Google’s free DNS instead.

  1. Press Winkey+R.
  2. Type – ncpa.cpl.
  3. Hit – Enter.
  4. On Network Connections window, right click on the active adapter.
  5. Select – Properties.
  6. Highlight Internet Protocol Version 4 (TCP/IPv4).
  7. Click on Properties.
  8. Check the option Use the following DNS server address.
  9. Paste these –
Preferred DNS server:
Alternate DNS server:
  1. Click OK and close the cmd windows.
Change the DNS Settings

Way-6: Restart Your Router

Restart of a router works as a soft reset, reestablishes the configurations of network passing through the modem to Windows PC. Single handedly this this solution has the capability to fix  Error TVAPP-00100) in Xfinity Stream.

  1. Move to your modem or router.
  2. Remove Power Cable from the electric plug board outlet.
  3. Wait around a minute and connect the router to the Power source.
  4. Wait a little longer because your internet may be unavailable for 30 to 50 seconds after the router/modem reboots.
  5. Try to use Xfinity stream services.

Sometimes, you might not be aware of the method to connect the app – XFINITY Free WiFi: How to Connect in Windows 10.

Way-7: Reset the Router

A straight forward solution to resolve the TVAPP-00100 error on Xfinity Stream is through resetting the modem. The reset will return adapter to default settings and wipe off any data such as login credentials, blacklisted connections, and other items. So, note down your ISP login information before you starting the process –

  1. On your router, look for the RESET. In most cases, it is built-in button to prevent unintentional press.
  2. For approximately 10 seconds, press and hold down the “RESET”.
  3. Press the RESET button with the help of a pointing object, such as a toothpick, pin, or screwdriver.
  4. Check to see if the network connection has been restored by waiting for a while.

Way-8: Uninstall or Disable VPN Client

To fix the error TVAPP-00100 on Xfinity Stream, try removing or uninstalling any VPN clients you might be using.

A] Uninstall VPN Client

Frequently, problems can arise when removing the VPN client. Use an uninstaller from a third party to quickly resolve issues and prevent them. The executables, registries, program files, and cache data are all deleted by the third-party uninstaller, along with other related items. See – Use Revo Uninstaller On Windows 10 to Force Uninstall Stubborn Programs.  Therefore, follow the guidelines and either disable or uninstall the network –

B] Disable VPN Client

  1. Press Windows and R.
  2. Type – ms-settings:network-vpn
  3. Hit – Enter.
  4. Use toggle from the right pane to turn off VPN.

Now remove the VPN software using the third party tool Revo uninstaller and reboot the system in the end.

Way-9: Disable Poxy Server

Proxy server connection is found to prevent the Xfinity app from working properly so turn it off  and try streaming once more –

  1. Right click on Start.
  2. Select Run.
  3. Type – ms-settings:network-proxy.
  4. Press – Enter.
  5. Toggle off the Proxy Setup setting and finally, reboot the machine.

Way-1: Uninstall and Reinstall Xfinity
Way-2: Clear Your System’s Browser Cache
Way-3: Reset Internet Connection
Way-4: Run Internet Connection Troubleshooter
Way-5: Change the DNS Settings
Way-6: Restart Your Router
Way-7: Reset the Router
Way-8: Uninstall or Disable VPN Client
Way-9: Disable Poxy Server

That’s all!!

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Topics:  Windows
About Sunita
Love to play with Windows 11 and 10. Suggestion - Going for Registry change or system files edit then remember to take a backup or create a restore point before Starting.