You might get an error message when trying to launch Roblox. Sometimes the game crashes instead and you become unable to play Roblox. The most probable reason for this error code is likely to be virus infection.
The full error message is:
Error
Roblox crashed because of incompatible software:\?\HarddiskVolume3\Windows\xdwd.dll
Since the error is likely to appear because of malware threat so we would focus on this problem in the coming steps. Follow the steps to fix it.
. follow the steps to fix it:
Run Windows Defender full scan
Windows defender is a default antivirus for Windows operating and is pretty robust. So run a full scan using this tool:
- Click on Search.
- Type security in the search bar.
- Click on Windows Security under Best Match.
- When the Windows Security app opens, click on Virus and threat protection.
- Select Scan options.
- Check the option Full scan.
- Click on Scan now.
- This will take some time so wait patiently.
- On e completed, you will receive a notification about the threats if found including the steps to remove them.
Run a full scan using a trustworthy antivirus program such as Dr web or ESET nod32 or Malwarebytes and run it
If Windows defender is unable to kill the threats and the error still persists then find a trustworthy third-party antivirus tool. Run a full scan with the program. Dr web, ESSET nod2, or Malwarebytes might be a good choice. So, follow the steps:
- Navigate to this link.
- Click on the Download button from the Dr. Web website.
- After the downloading is completed, press Win+E.
- Click on Downloads from the left navigation pane.
- Right click on drweb-12.0-ss-win.exe and select Open.
- Follow the on-screen instructions to complete the installation.
- Double click on desktop shortcut of Dr web.
- Once the app is loaded, click on Full.
- Wait until the process is completed.
- Once done, click on Neutralize.
- After the neutralization, restart your computer and try to launch Roblox.
Run SFC and DISM restorehealth commands
Corrupted system files might trigger the Roblox xdwd.dll error. To repair the files and check the integrity run SFC and DISM restorehealth commands. Follow the steps:
- Click on the Windows icon from the taskbar.
- Type cmd in the search bar and select Run as administrator on the result flyout.
- Click Yes on UAC pop-up,
- On the Command prompt, type
SFC /SCANNOW. - Press Enter.
- Wait until the verification and repairing are 100% completed.
- Then, type DISM /Online /Cleanup-Image /RestoreHealth and press Enter.
- Restart your computer after the completion.
- Check if Roblox xdwd.dll error is settled.
Uninstall and reinstall Roblox
Uninstalling and reinstalling the Roblox game may fix the error code so go with the steps:
- Right click on Start and select Installed apps.
- Find Roblox and click on 3 dots.
- Select Uninstall.
- Click on Uninstall on the confirmation popup.
- In, the same way, find Roblox studio and uninstall it.
- Restart your computer and see if the error message no longer appears.
That’s all!