Fixed! ntkrnlmp.exe Blue Screen Error in Windows 11

Quick solutions to ntkrnlmp.exe Blue Screen Error in Windows 11.


This BSOD (Blue Screen of Death) error in Windows 11 is often associated with irql_not_less_or_equal, page_fault_in_nonpaged_area, kernel_security_check_failure, and system_service_exception. Ntkrnlmp.exe is considered a vital component of the Windows kernel and its malfunction can lead to system crashes as well. Some of the possible reasons that become responsible for creating this error are corrupt system files or any incompatible drivers. Additionally, Hardware issues like RAM or hard drive failures may also trigger this error on your Windows 11. Basically, it happens if some or any drivers of your device are outdated or incompatible.

Here, we will reveal the most effective solutions to fix the What failed: ntkrnlmp.exe BSOD error of your Windows 11. This is a list of a total of 7 methods that you can apply until you get your issue solved. Without wasting more time, let’s get started to fix your error.

ntkrnlmp.exe BSOD Error in Windows 11

Here is how to fix ntkrnlmp.exe BSOD Error in Windows 11:

Check System Files using SFC

This BSOD error generally occurs because of having “corrupted system files”, so, you should first check and repair them using the SFC tool:

  1. Press Windows Key + R.
  2. In the Run Command box, type cmd.exe and press Enter.
  3. Run the below commands sequentially:
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
how to fix ntkrnlmp.exe Blue Screen Error in Windows 11
  1. Once completed, type SFC /SCANNOW and hit “Enter “again.
  2. Lastly, reboot the computer and check if the error is fixed.

Upgrade or Reinstall Graphics Driver

If your GPU driver is corrupted or out of date, that may cause the ntkrnlmp.exe error as well. So, make sure that you have the graphics driver in good condition and up to date.

  1. Open the WIN+X menu.
  2. Now, find Device Manager and click on it.
  3. Expand ‘Display adapters’.
  4. Right-click on the graphics driver and you will see ‘Update driver’. Click on it.
  5. Select “Search automatically for driver” and reboot the PC.
  6. If the error still persists, right-click on the graphics card and select Uninstall device.
  7. Confirm through the dialog box and restart the computer.

Uninstall third-party antivirus

Sometimes, the BSOD might appear due to interference of system files with antivirus such as Avast, Malwarebytes, Avira, or other. Therefore, either disable or uninstall the program for the time being:

  1. Go to System tray, right click on the antivirus icon, and select Pause or Disable.
  2. Alternatively, press Winkey+R.
  3. Type appwiz.cpl.
  4. Hit Enter to open Programs and Features.
  5. Right click on the antivirus and select Uninstall.
ntkrnlmp.exe Blue Screen
  1. Confirm the prompt and follow instructions.

Check the Driver Issues using DVM

Driver Verifier Manager (DVM) is a tool in Windows that helps identify and troubleshoot driver issues by putting them through a series of tests and checks.

To understand which driver is causing the problem, run DVM by following the steps:

  1. Type ‘verifier’ in the search and hit “Enter”.
  2. Here, select ‘Create standard settings’ and click Next.
Upgrade or Reinstall Graphics Driver
  1. Then, check ‘Automatically select all drivers installed on this computer’ and finish the process.
  2. A confirmation popup will appear saying You must restart this computer for the changes to take effect; click OK.

This process will automatically verify all the available drivers and if any issue is found, make sure to follow the guidelines to get the solution.

Disable C-State & EIST

EIST aka Enhanced Intel SpeedStep Technology and C-States (CPU States) are power management properties commonly found in modern CPUs. Issues related to power management, especially if the CPU is not transitioning between states properly, may lead to the ntkrnlmp.exe error. If EIST and C-State are the culprits, you can disable them:

  1. Press Windows and S.
  2. Click on ‘Settings’.
  3. Select the ‘System’ tab that is shown in the left sidebar.
  4. Here, you will see ‘Recovery’; click on it.
  5. Then, select ‘Restart now’ from the ‘Advanced startup’.
  6. After completing the restart, go to ‘Troubleshoot’ and click on ‘Advanced options’.
  7. From here, click on ‘UEFI Firmware Settings’ and Restart.
  8. On BIOS, head to the Advanced tab.
  9. Select ‘Power Technology’.
  10. Use Arrow Keys to select ‘EIST’ and press Enter to disable.
  11. Repeat the process to disable the C-State limit as well.

In the end, save all changes and exit using F4 key. You can now log in to check whether the issue is resolved.

Deactivate CPU Overclocking

CPU Overclocking may also be responsible for the ntkrnlmp.exe error and you may experience crashes. If this is the case, you can solve the issue by simply disabling it.

  1. Follow the first 7 Steps shown in method 4 to reach the ‘BIOS Setup’.
  2. Now, click on ‘AI Tweaker/Advanced’.
  3. Explore ‘CPU Overclock/Overclock’ and simply disable it.

Perform Clean Boot

This method will start Windows only with the necessary applications and system files preventing the error from appearing.

  1. Type ‘MSConfig’ in the search bar and click on the result.
  2. Stay in ‘General’ tab and select ‘Selective startup’ option.
  3. Check both ‘Load startup items’ & ‘Load system services’.
  4. Now, go to the ‘Services’ tab and uncheck all the suspected services. Alternatively, you can check the ‘Hide all Microsoft services’ option by ticking it on. Now click on Disable all.
system configuration services disable microsoft services
  1. Navigate to the Startup tab. Click on Open Task Manager.
  2. Right click on each item and select Disable.
  3. In the end, click Apply and OK.
  4. Restart your device.

Use Reset PC

You should get the solution for the ntkrnlmp.exe error utilizing any of the above methods. In case not, then, you have the last way to fix the problem, that is, resetting your PC. When you reset, you will have the option to save personal files and applications.

But we recommend not saving any files to make sure that the corrupted files are removed to get the solution for the BSOD (Blue Screen of Death) error.

  1. Go to ‘Settings’ from the Start menu.
  2. Select ‘System’.
  3. Click on Recovery.
  4. Select Reset PC.
settings system recovery reset pc
  1. From a window that appears, select either ‘Remove everything’ or ‘Keep my files’ based on your preference. However, we recommend removing everything.
  2. Next, click ‘Cloud download’ to reinstall the latest Windows version.
  3. You will get an option then whether you want to change the configuration.
  4. Now click ‘Next’.
  5. Finally, click ‘Reset’ to initiate the process.

Check System Files using SFC
Upgrade or Reinstall Graphics Driver
Check the Driver Issues using DVM
Disable C-State & EIST
Disable CPU Overclocking
Perform Clean Boot
Use Reset PC

That’s all!!

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Topics:  Windows
About Sunita
Love to play with Windows 11 and 10. Suggestion - Going for Registry change or system files edit then remember to take a backup or create a restore point before Starting.