Fix Star Citizen error 19005 in Windows 11 or 10

5 best methods to solve” EROR – CIG services (CODE 19005) Account login failed. Please verify your login credentials and try again. This was encountered during the phase of Hub Authentication” in STAR CITIZEN.

disable Fullscreen optimizations and run this program as an administrator in compatibility properties

Star Citizen, a space simulation game that has been in development for quite some time, showcases an ambitious vision. Boasting immersive gameplay mechanics and breathtaking visuals, this game has successfully cultivated a passionate community of dedicated fans eagerly awaiting its eventual launch. Nevertheless, similar to numerous games in the development phase, Star Citizen has faced its fair share of glitches and technical hiccups along the way. One prevalent issue that players often encounter is Star Citizen Error 19005. This error may appear when trying to launch the game or log in to the app. when In this article, we will delve into the nature of Error Code 19005, and its underlying causes, and provide guidance on resolving it effectively.

Now let’s see what is error code 19005. When attempting to launch Star Citizen, players may come across Error Code 19005, which manifests as a message on their screens. This error message indicates that there is an obstacle hindering the proper launch of the game, either due to problems with Star Citizen’s files or the player’s system settings. The error message can manifest as a pop-up window or a notification within the game’s launcher interface. See: Fix Steam Error e502 l3 in Windows 10.

Star Citizen error 19005

Here is how to fix Star Citizen error 19005 in Windows 11 or 10 –

Method-1: Check the Files of the game

To address Error Code 19005, the initial step is to perform a verification process on the game files. This verification process can be carried out either within the game’s launcher itself or through the Steam platform. To verify the game files through the game’s launcher, players should adhere to the following steps:

  1. Launch the game launcher.
  2. Click on the Settings option.
  3. Select Verify.

During the verification process, if any corrupted files are detected, the system will automatically initiate the download and replacement of those files.

Method-2: Update the device driver

Star Citizen Error Code 19005 can occasionally be triggered by obsolete drivers. To solve error code 19005, players should ensure that their graphics card, sound card, and other essential system drivers are up-to-date. This can be achieved by visiting the official website of the respective hardware manufacturer and downloading the most recent drivers available. Additionally, to update the video card driver using below instructions:

  1. Press Winkey and X.
  2. Select Device Manager.
  3. Expand Display adapters option by double-clicking on it.
  4. Right click on the correct device and select Update driver.
how to fix Star Citizen error 19005 in Windows 11 or 10
  1. Select Search automatically for drivers.
  2. In the end, restart your computer.

How to update drivers in Windows 11 (Best ways)

Method-3: Temporarily disable Antivirus program

Occasionally, antivirus programs can clash with the game’s files, leading to conflicts that hinder proper launching of the game. Therefore, you should attempt to temporarily disable the software and check if the game opens without encountering any errors.

Furthermore, the game can be added to exclusion list in the security program to bypass Star Citizen error code 19005.

  1. From the right side of the taskbar, click on the Up arrow (Show hidden icon).
  2. Right click on the antivirus and disable using the provided options.

Method-4: Disable fullscreen optimizations and Run as administrator

To solve error code 19005, players can use system compatibility settings as an additional troubleshooting method. One potential option is to disable fullscreen optimizations, as they can sometimes lead to conflicts with the game’s functionality.

  1. Right click on the desktop shortcut to the game app.
  2. Select Properties.
  3. Go to the Compatibility tab.
  4. Tick the option for Disable fullscreen optimizations.
  5. Also, check Run this program as an administrator.
  6. Click on Apply and OK.
disable Fullscreen optimizations and run this program as an administrator in compatibility properties

Method-5: Uninstall and again install the game

Uninstalling and again installing Star Citizen might sometimes fix the error if it occurs due to corruption in the game app itself. If the outdated version of the game is installed this method will also work.

  1. Press Windows and R keys.
  2. Type appwiz.cpl.
  3. Hit Enter to open the Programs and Features Window.
  4. Click on Star Citizen from the list and select Uninstall.
Star Citizen error 19005 in Windows 11 or 10
  1. Click on Yes on the confirmation prompt.
  2. Go to the official website and download the game.
  3. Double-click on the Setup file and follow the instructions.

Error Code 19005, although annoying for Star Citizen players, is not an unbeatable obstacle. By diligently following the aforementioned steps, players can successfully overcome the issue and resume their captivating exploration of the game’s expansive universe.

It is crucial to acknowledge that certain issues may necessitate more advanced troubleshooting methods, such as updating the operating system or executing a clean boot. Players should consistently consult the official forums of the game or reach out to customer support if they require guidance on the next steps to take.

Method-1: Check the Files of the game
Method-2: Update the device driver
Method-3: Temporarily disable Antivirus program
Method-4: Disable fullscreen optimizations
Method-5: Uninstall and again install the game

That’s all!!

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Topics:  Windows
About Sunita
Love to play with Windows 11 and 10. Suggestion - Going for Registry change or system files edit then remember to take a backup or create a restore point before Starting.