Fix OneNote, OneDrive, Excel Error 0x80860010 in Windows 11 or 10

Methods to solve OneNote, OneDrive, Excel Error 0x80860010 in Windows 11 or 10 when trying to sign in to Microsoft apps.


The login error with code 0x80860010 can occur on Windows when attempting to log into various Microsoft apps like OneDrive, OneNote, Office, and others. It can hinder users from accessing their files or data within the affected application. For instance, if someone tries to log in to OneDrive and encounters this error, he might be unable to reach any of his stored files or documents. Likewise, when attempting to log into OneNote, users may encounter difficulties accessing their notes or stored information within the application. The impact of this issue can vary for users depending on the specific Microsoft App they are trying to log into. The exact cause of this error remains unknown.

Several potential methods can resolve error 0x80860010 in Windows 11 or 10 but 2 of them are predominant. Some users have reported success by running the Windows Store Apps Troubleshooter, which resolved the issue for them. Another option is to attempt a repair of the Office or Microsoft 365 applications through Programs and Features. If neither of these approaches proves effective, users may need to consider a complete reinstallation of the Office suite. See: How to Fix 0x8004deb4 OneDrive Sign in Error on Windows 10.

0x80860010 OneNote, OneDrive, Excel Error, Microsoft Store

Here is How to fix OneNote, OneDrive, Excel Error 0x80860010 in Windows 11 or 10 –

Method-1: Run the Windows Store Troubleshooter

The Windows Store Apps Troubleshooter is a pre-installed tool in Windows designed to assist users in troubleshooting and resolving issues related to apps downloaded from the Windows Store.

It proves helpful in fixing various problems, including login problems, crashing, or encountering difficulties during installation or updates. By utilizing this tool, users can effectively address these app-related issues and restore their proper functionality.

  1. Press Windows key and I.
  2. Go to the right panel and scroll down. Click on Troubleshoot.
  3. From the next page of Settings, click on Other troubleshooters.
  4. Find Windows Store and click on Run.
  5. In case you don’t see the Windows Store troubleshooter return back to the homepage of the Settings app.
  6. Click on Apps.
  7. Select “Installed apps”.
  8. Locate Microsoft Store and click on the 3 dots icon.
  9. Select Advanced options.
  10. Click on Repair and let it complete.
  11. Check if the error is fixed.
  12. If the issue still persists, click on Reset and confirm the prompt.
How to fix OneNote, OneDrive, Excel Error 0x80860010 in Windows 11 or 10

Method-2: Repair the Microsoft Office app

If you encounter a malfunction in a Microsoft 365 application like Word or Excel, a simple restart of the app may be sufficient to resolve the issue. However, if the problem persists, you can try repairing the program to address any underlying errors or corruptions.

This can be done through the application’s settings or through the control panel, depending on the version of Microsoft 365 you are using. By initiating a repair, you increase the chances of resolving the problem and restoring the proper functionality of the application.

  1. Right-click on Start and select Run.
  2. Type appwiz.cpl and then press the Enter key.
  3. Find Microsoft Office and right-click on it.
  4. Select Change.
Repair the Microsoft Office app
  1. A repair window will appear on the screen; check Quick Repair.
  2. Click on “Repair”.
  3. Wait until the process is completed.
  4. See if the Error 0x80860010 is fixed.
  5. Else, check the option Online Repair.
  6. Select ‘Repair’ and allow the process to finish.

Read: How to Quick and Online Repair Microsoft Office 365 in Windows 10.

Method-3: Install the Pending updates

To resolve the 0x80860010 error, one potential solution is to install any updates. Pending updates often contain bug fixes, security patches, and performance improvements that can address underlying issues causing login errors.

Ensuring the system is up to date can fix conflicts or compatibility problems that may be contributing to the error. Once the updates are installed, restart your system and try to log into the affected Microsoft app again.

  1. Click on Start.
  2. Type updates.
  3. Press Enter.
  4. Click on the Check for updates button.
Error 0x80860010
  1. Let the Windows scan for pending ones and if found click on Download.
  2. When downloading is over, click on Restart now.

Method-4: Create a new user account and make it administrator

To fix OneNote, Microsoft apps, OneDrive, Excel Error 0x80860010 in Windows 11 or 10 you can create a local account and make it administrator. Follow the steps:

  1. Open Settings app (Winkey+I).
  2. Select Accounts.
  3. From the right side, click on Other users.
  4. On the coming page, click on Add account.
  5. From the popup, select – I don’t have this person’s sign-in information.
  6. Click on “Add a user without a Microsoft account”.
  7. Write a username and password, answer the security questions, and click on Next.
  8. Then again navigate to Settings > Accounts > Other users and click on Change account type for the recently created local account.
  9. Select Administrator from the drop-down.
  10. Click on OK.
local account administrator account type changing

Method-5: Remove and reinstall the Microsoft Store

Since Microsoft Store also demands login and password consistently so reinstalling the app may help you to solve 0x80860010 error code. Hence, move forward with the steps:

  1. Press Windows and S altogether and type cmd.exe.
  2. Select – Run as administrator.
  3. On User account control, choose Yes.
  4. On the command prompt window run the following cmd command:
Get-AppxPackage *windowsstore* | Remove-AppxPackage
  1. Then copy-paste the below command and hit Enter:
Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
  1. Restart the computer and hopefully, the error should be fixed.

How to Uninstall and Reinstall Microsoft Store in Windows 10

Method-1: Run the Windows Store Troubleshooter
Method-2: Repair the Microsoft Office app
Method-3: Install the Pending updates
Method-4: Create a new user account and make it administrator
Method-5: Remove and reinstall the Microsoft Store

That’s all!!

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Topics:  Windows
About Sunita
Love to play with Windows 11 and 10. Suggestion - Going for Registry change or system files edit then remember to take a backup or create a restore point before Starting.