Fix Store or Windows Update Error 0x800713AB (Solved!)

Best methods to solve update or store error 0x800713AB in Windows 11 or 10.


One of the challenges that users occasionally encounter is the occurrence of errors during the Windows update process. Among these, error 0x800713AB stands out as a common obstacle that users might face while attempting to update their Microsoft Store apps or the Windows operating system itself.  This problem can be indicative of several underlying issues related to the process.

0x800713AB error code might appear because of corrupted store cache, bad internet, misconfigured Windows update components, or third-party antivirus or other programs. The same code may show during Windows update or when trying to install or update an app from Microsoft Store. From scrutinizing the tenacity of internet connections to delicately purging cache files, each move is poised to harmonize the update experience. The narrative also extols the virtue of temporarily disabling third-party antivirus software — a potential conflict mitigator. See: Fix Microsoft Store Error Code 0x80073CFD in Windows 11 or 10. Laet’s follow the methods now:

Store or Windows Update Error 0x800713AB

Here is how to fix Store or Windows Update Error 0x800713AB:

Check Internet Connection

A weak or intermittent internet connection could lead to Windows update process failure problems.

  1. Launch a web browser on your device.
  2. Type internet speed test in the browser and press Enter.
  3. Click on the button “Run speed test”.
  4. Wait for the test to finish (usually less than a minute).
  5. View Results: Note the download and upload speeds, and ping (latency) values provided.
  6. If the internet is not good then connect to another network.

Run Windows Store Apps Troubleshooter

When Store error 0x800713AB occurs Windows provides built-in troubleshooters helpful in diagnosing and resolving the issue. Repair and reset are 2 tools in Apps Settings that execute the troubleshooting task in Windows 11 or 10. Therefore, follow:

  1. Press Windows and I keys.
  2. Once Settings appears, click on Apps.
  3. From the right side, click on Installed apps.
  4. Find Microsoft Store in the list and click on 3 dots (ellipsis).
  5. Select Advanced options.
  6. Scroll down and click on Repair.
  7. Then, open Microsoft Store and try to update or download apps.
  8. Otherwise, go back to the Settings page and click on Reset.
how to fix Store or Windows Update Error 0x800713AB
  1.  When a popup appears, confirm it.

Clear Windows Store Cache

Corrupted cache files can sometimes deter the update process in Microsoft Store. Clear the cache by following these steps:

  1. Press `Win+R` to open the Run dialog box.
  2. Type `WSReset.exe` and press Enter.
Clear Windows Store Cache WSReset.exe run dialog box
  1. The Windows Store will open, and the cache will be cleared.

Reference: How to Reset Cache of Windows Store

Uninstall and Reinstall Microsoft Store

When the Microsoft Store is completely corrupted the error code is triggered preventing the installation or updating process. In this case, it is necessary to uninstall and reinstall the store as a repair measure. So, follow the steps:

  1. Press Windows key and type PowerShell.
  2. Select Run as administrator.
  3. On the User account control dialog, click on Yes.
  4. On the PowerShell, type the following command and press Enter:
Get-AppxPackage *windowsstore* | Remove-AppxPackage
  1. This will remove the store. Now run the below cmdlet to reinstall:
Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
  1. At last, restart the PC and Check for updates.

Reset Windows Update Components

If the error code 0x800713AB arises during trying to install a Windows update then probably database cache is damaged. But this can be solved by resetting them using some commands. These commands will stop the Windows update associated services, rename SoftwareDistribution folder and then start the same services. Let’s start:

  1. Click on Search and type cmd.exe.
  2. Select Run as administrator and confirm the prompt.
  3. Once Administrator: Command Prompt opens, copy-paste the following lines and press Enter, one at a time to stop the services.
net stop CryptSvc
net stop bits
net stop msiserver
net stop wuauserv
Windows Update Error 0x800713AB
  1. Now, you have to rename the SoftwareDistribution folder by running the below written command:
ren %systemroot%SoftwareDistribution softwaredistribution.old
  1. Again start the same services using the following commands:
net start CryptSvc
net start bits
net start msiserver
net start wuauserv
  1. Reboot the system and check if the Windows update is installed.

Uninstall Third-Party Antivirus

Third-party antivirus like MalwareBytes, Kaspersky, Avast, McAfee, AVG, and Norton are among the reputed tools and help protect the system but in several cases, they get involved in conflict with system files. As a result, the normal operations during Windows update process are perturbed and it fails.

That is why you see an error code that is automatically set to show during the failure of installation. Hence, when you encounter Windows update error 0x800713AB, third-party antivirus might be the root cause and its removal is the main solution:

  1. Press Winkey+R.
  2. Type appwiz.cpl and press Enter.
  3. Once Programs and Features window appears, find the antivirus program and right-click on it.
  4. Select Uninstall.
Uninstall Third-Party Antivirus through Programs and features window
  1. If onscreen wizard opens, follow the guidelines on that until the tool is completely uninstalled.
  2. Delete temporary files (4 Ways to Delete Temp Files in Windows 10) and restart the computer.
  3. Go to Settings > Windows Update > check for updates.

Perform a Clean Boot

Clean boot is a tool in Windows 11 or 10 following their predecessors that restarts system with the least set programs and services that only run your computer. This will give you room to check which utility is triggering the error to solve the problem. So clean boot the system using the below guide:

  1. Make sure that you are logged in with administrator and then click on Start button from the taskbar.
  2. Type MSConfig and press the Enter key.
  3. When System Configuration Windows is launched, go to the Services tab.
  4. Check the option Hide all Microsoft services.
  5. Click on Disable all.
Store error 0x800713AB
  1. Now switch to the Startup tab.
  2. Select Open Task Manager link.
  3. From the “Task Manager”, right-click on each program sequentially and select Disable each time.
  4. Now close the manager and click on Apply and OK.
  5. A popup will appear; click Restart on that.
  6. Go to “Settings > Update & Security > Windows update > Check for updates”.
  7. If the problem persists then find the program causing trouble. For this, you can turn on the programs one by one and test the update each time.

Execute an In-Place Upgrade

If none of the above methods resolves 0x800713AB error, you can consider performing an in-place upgrade. This involves reinstalling Windows while retaining your files, applications, and settings so follow the instructions:

  1. Access this website to download the ISO file of Windows 11.
  2. Scroll down to the field where “Download Windows 11 Disk Image (ISO) for x64 devices” is located.
  3. Click on “Select Download” and pick Windows 11 (multi-edition ISO for x64 devices).
  4. Then, click “Download Now.
  5. After the page reloads, select “Choose one” and opt for an appropriate product language.
  6. Click on Confirm.
  7. Now, click on 64-bit Download.
  8. Go to Downloads folder on your computer after the process is completed.
  9. Right-click on the ISO and select Mount.
  10. Select “Open” on the confirmation dialog.
  11. Reach the new folder and right-click on Setup.exe
  12. Choose Open.
  13. If the UAC prompt appears, click on Yes
  14. Click on Next on “Windows 11 Setup” window.
  15. Choose Accept on the “Applicable notices and license term” window.
  16. In a short while, the update will be received along with a new version without any error.

Resolving the Windows Store or Windows Update Error 0x800713AB might require a bit of troubleshooting, but the methods outlined above should help you overcome this obstacle. Remember to proceed with each method carefully and create a backup of your important data before attempting any major changes to your system. If the issue persists, it might be advisable to seek assistance from official Windows support channels or knowledgeable online communities.

Check Internet Connection
Run Windows Store Apps Troubleshooter
Clear Windows Store Cache
Uninstall and Reinstall Microsoft Store
Reset Windows Update Components
Uninstall Third-Party Antivirus
Perform a Clean Boot
Execute an In-Place Upgrade

That’s all!!

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Topics:  Windows
About Sunita
Love to play with Windows 11 and 10. Suggestion - Going for Registry change or system files edit then remember to take a backup or create a restore point before Starting.