Windows 10 – How to Detect RAM Issues with Windows Memory Diagnostic Tool

Windows Memory Diagnostic is a tool in Windows 10 which was present in the previous versions of Windows also. Sometimes certain situations arise regarding the memory crash which Windows cannot recognize on its own because Windows itself resides in a similar RAM that is creating the problem. And at this point, Windows Memory Diagnostic comes into action. It goes to the root of the problem.

Now, Windows Memory Diagnostic is used when there are some serious issues in your computer like the crashing of the system, random mistakes and when you notice some other abnormal performances.  And also whenever Windows will suspect and find any problems on your computer’s memory. It will ask you to run the Windows Memory Diagnostic tool.

We will portray you the details of Windows Memory Diagnostic tool of Windows 10 from where to access it and also how to use it.

Multiple Ways to open Windows Memory Diagnostic Tool in Windows 10


The first method is to Search for this tool. Now first get yourself into Windows 10 Start Menu. In the search field, type memory diagnostic. You will notice an option Diagnose your computer’s memory problem. Click on it to open the Windows Memory Diagnostic tool.

Windows 10 - How to Detect RAM Issues with Windows Memory Diagnostic Tool

Control Panel

From Control Panel also, you can access Windows Memory Diagnostic tool. So, the first task will be getting the Control Panel on your screen. Open System and Security. Then click on the Administrative Tools.

administrative tools on control panel classic view


This will open up the Administrative Tools window. Here, search for Windows Memory Diagnostic shortcut. Double click to open it.

Windows Memory Diagnostic on adnistrative tools

How to Detect Memory Issues with Windows Memory Diagnostic Tool

There are two methods to open the Windows Memory Diagnostic tool and both are mentioned above. So open Windows Memory Diagnostic tool applying any of the methods you are comfortable with. Now, as you have clicked the appropriate options to open it, you will notice a small window of Windows Memory Diagnostic with two options to choose from.

If you want to run it, click on Restart now and check for problems (recommended) option. But make sure of one thing, save and close all your workings before going with this option.

restart now and check for problem

And in a next moment, you will see your screen looking like as it went back to the past, in the DOS age. On the screen, you will notice that the tool is detecting the RAM’s problem.

report of windows memory diagnostic tool

As the testing process gets over your computer will get restart all by itself. In the System Tray of the Notification Area, you will see a message which will give you the report of the test.

icon on system tray

The reports of the tests carried out by the Windows Memory Diagnostic are located in the Event Viewer. Navigate the following path to get there: Control Panel -> System and Security -> Administrative Tools ->Event Viewer -> Windows Log ->System.

report on event viewer

The information is named as Memory Diagnostics – Results in the Event Viewer.

How to Use Advanced Diagnostic Options of Windows Memory Diagnostic Tool in Windows 10

After selecting the Restart option, you have noticed the blue screen carrying out the testing. So, in the lower left corner of the screen, there is an option: F1=Options, which means press F1 key to see more options.

report of windows memory diagnostic tool

It is highly recommended to go with the advanced options only if you are an advanced user and wish to alter some specifications. And for others, it is advised to use the basic settings only. The Windows Memory Diagnostics Tool – Options will list you three options: Test Mix, Cache, and Pass Count.

Test Mix: The Test Mix provides you three options to choose from. Basically, the functioning of all the three options is same. They are Basic, Standard, and Extended. The time consumed by each option for the testing increases from Basic to Standard to Extended. The longest time and the more complex is the Extended one.

Cache: With the three availabilities, Default, On, and Off, select your required one. Well, the best option recommended is to select the Default Cache.

Pass Count: The number mentioned here is the number of times the test will be repeated. By default, the number is two and to have more tests is quite good.

extended options

Now, to apply your settings, press F10 key of your keyboard.

Note: This is for the users who might face a problem in opening the Windows Memory Diagnostic as their Windows is only not working. In that case, you cannot start Windows Memory Diagnostic tool if your Windows is not working. So, bring Windows installation disc into use or a system repair disc or a USB memory stick which has recovery tools.


To get your computer’s RAM problem, Windows Memory Diagnostic is the best tool in Windows 10. Many problems as they seem are related to memory are actually not concerned with memory only. So, this is the easiest and safest tool as it digs out the detailed problems of the computers RAM. What are you waiting for? Experience it by yourself and let us know about it.

About Sunita
Love to play with Windows 10.Suggestion - Going for Registry change or system files edit then remember to take a backup or create a restore point before Starting.

  1. Mohamed Saleh


    Thanks for your time. My problem is that after opening the windows memory Diagnostic tool. the “If 1” button does not respond. That is it????

  2. good thing I looked this up, after seeing I had an issue, I removed 2 of the memory sticks and it still did it. I pulled those out and put the first 2 I removed in and the system is fine. I then added the 3 sticks 1 at a time, it was the last stick….that was in position 1 closest to the chip all along. thanks

  3. Prior to running the Memory Diagnostic Tool, run SFC /SCANNOW on your surface.

  4. charles yeomans


    No Good
    The test just sat there, not doing anything,
    Esc or Function key didn’t work.
    Waited 20 mins and didn’t show any percentage.
    Surface Book with 8 Gigs of RAM.
    Gettting the unsolved running out of memory problem. Lunancy