How to Fix Razer Synapse Not Detecting Mouse Error on Windows 10

You will find the Solutions to Razer Synapse Not Detecting Mouse on Windows 10 in this troubleshooting guide. The error occuring with any device like Trinity, DeathAdder, Abyssus, Basilisk, BlackWidow Chroma, COD Black Ops 3, Cynosa, Lycosa or other mouses or keyboards will settle down with the workarounds. Razer Synapse is a big player in the gaming mouse, keyboard, and laptop market but many users complain that its peripherals are not competing up to the level. Their supporting system couldn’t help in this concern. But don’t worry, we are giving few promising fixes ahead. These solutions will help in multiple issues like the mouse moving slow, stop working.

Razer Synapse Not Detecting Mouse Error Solutions

The main reason for Razer synapse not detecting Mouse error is software conflict so you should focus to completely wiping out the driver’s file from your computer and reinstalling. However, you can try to normally uninstall and install the same and check if it works normally. In case, the matter does not settle then follow the method further –

Uninstall Razer Synapse Applications

Step-1: – Hit the Start button, type apps, and press Enter. A long list of all the installed applications appears in the right pane. Find Razer Synapse and make a click on this.

Step-2: Select Uninstall and follow the on-screen guidelines to complete the removal process. Go through the list again and make sure that any other file of Razer Synapse does not exist here. If Razer Core is here, eliminate it too with the same process. You must ensure that any item associated with the software must not remain left in the Apps list.

Razer Synapse Not Detecting Mouse image 1

Delete Residue of the App

Complete deletion of an application requires eradicating the residue of its installation files. So to fix Razer Synapse mouse issue, go the directories where leftovers reside and remove them.

Step-1: – Now go to the folders C:\ProgramData\Razer and C:\Program Files (x86)\Razer directories one after another.

A beginner can follow this process – type Windows logo key and R at the same time on your keyboard. Copy each of the folder locations successively, paste the available space in the Run dialog and hit Enter.

Razer Synapse Not Detecting Mouse image 2

Step-2: – Click on the View menu of the appearing folder and check the option Hidden items.

Razer Synapse Not Detecting Mouse image 3

Step 3: – Select all the things from both the locations and hold down Delete key on the keyboard. Possibly only Synapse will be found.

Uninstall Drivers

Razer Synapse mouse error occurs when driver software creates an issue hence uninstall it.

Step-1: – Perform a right click on the Start button located on the taskbar and select Device manager.

Step-2: – Select View menu and click on Show hidden devices from the dropdown.

Razer Synapse Not Detecting Mouse image 4

Step-3: – look for Razer synapse or only razor in the list on Device manager. If any exist then make a right click and select Uninstall from the context menu. Here, also make sure that any driver may not be left.

Razer Synapse Not Detecting Mouse image 5

Disable Windows Defender and Firewall

Windows 10 built-in security tools like Windows Defender and Firewall might become an obstacle in the smooth running of Razer Synapse. So disable these two before you start a fresh installation of the device driver. Once you perm the work re-enable both of them keeping the protection at your first priority.

Take help of our earlier guides and tutorials in this task –

Windows 10 – How To Disable or Enable Windows Defender
How to Turn On / Off Firewall & Network Protection on Windows 10.

Now reboot your computer and go to this link razor. Locate the correct driver, download it from the razor website and install on your system. Hopefully, all thing will be perfect and you will not get Razer synapse not detect detecting the mouse.

Final opinion

At last, methods are the ways to fix Razer Synapse Not Detecting Mouse on Windows 10. When you restart the device the old files will not take its shape and disturb the original installation process. So everything will go correct and you find no error with the correct driver. Still, there is no hope then enter safe mode and try to install it

Sharing is caring    Share Whatsapp

Topics:  Windows
About Sunita
Love to play with Windows 11 and 10. Suggestion - Going for Registry change or system files edit then remember to take a backup or create a restore point before Starting.

  1. AppreciativeStranger


    Literally the only thing that worked. Thank you.

  2. The actual fix is making sure Windows is fully updated as Razors drivers are actual windows driver. It too me a couple days to get my Deathadder Elite to be detected and a Razor TAC told me its dependent on windows updates. Re-installing Synapse 3 will only help if you have all the correct windows drivers.